Refund Policy

THANK YOU FOR CHOOSING SEASIDE BEAUTY PRODUCTS FOR YOUR STYLING NEEDS.
WE APOLOGIZE THAT YOU’RE EXPERIENCING A PROBLEM WITH YOUR SEASIDE BEAUTY PRODUCTS PRODUCT.
FOR MORE INFORMATION ON RETURNS, REFUNDS AND PRODUCT WARRANTY, PLEASE SEE BELOW.


RETURNS

SEASIDE BEAUTY PRODUCTS ACCEPTS RETURNS AND EXCHANGES FOR PRODUCTS PURCHASED WITHIN 30 DAYS FROM SEASIDEBEAUTYPRODUCTS.COM.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT.  IT MUST ALSO BE IN THE ORIGINAL PACKAGING. ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR WILL NOT BE ELIGIBLE FOR RETURNS.

PLEASE CONTACT CONSUMER SERVICES FOR ASSISTANCE WITH A RETURN OF A SEASIDE BEAUTY PRODUCTS PRODUCT. OUR CUSTOMER SUPPORT TEAM WILL PROVIDE YOU INSTRUCTIONS AND ADDITIONAL INFORMATION TO HELP YOU.

WE ALWAYS ENCOURAGE CUSTOMERS TO CONTACT CONSUMER SERVICES BEFORE RETURNING AN ITEM.

HOWEVER, IF YOU WOULD LIKE TO RETURN THE SEASIDE BEAUTY PRODUCTS ITEM AT YOUR OWN EXPENSE, PLEASE FOLLOW THE INSTRUCTIONS LISTED BELOW:

  • PLEASE RETURN THE PRODUCT WITHIN 30-DAYS OF PURCHASE TO SEASIDE BEAUTY PRODUCTS.
  • YOU CAN RETURN THE ITEM BY SENDING IT TO THE FOLLOWING ADDRESS:
    SEASIDE BEAUTY PRODUCTS, LLC
    RETURNS DEPARTMENT
    706 BAKER CT.
    HIGH POINT, NC 27263

  • PLEASE INCLUDE YOUR PACKING SLIP TO ENSURE THE PACKAGE IS EASY TO IDENTIFY AND INCLUDE THE BEST TELEPHONE NUMBER AND EMAIL ADDRESS FOR CONSUMER SERVICE TO REACH YOU.
  • IF YOU LOST OR MISPLACED YOUR PACKING SLIP, PLEASE CONTACT CONSUMER SERVICE TO PROVIDE YOU A NEW PACKING SLIP TO USE FOR YOUR RETURN.

CUSTOMERS ARE RESPONSIBLE FOR PAYING RETURN SHIPPING COSTS AND SHIPPING COSTS CHARGED AT TIME OF PURCHASE ARE NON-REFUNDABLE.  IF YOU RECEIVE A REFUND, THE COST OF SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.  


REFUNDS (IF APPLICABLE)
SEASIDE BEAUTY PRODUCTS ACCEPTS RETURNS OF MERCHANDISE PURCHASED FROM THE SEASIDEBEAUTYPRODUCTS.COM WEBSITE FOR A REFUND OR EXCHANGE WITHIN 30 DAYS OF PURCHASE.

PLEASE CONTACT CONSUMER SERVICE FOR ADDITIONAL INFORMATION AT SUPPORT@SEASIDEBEAUTYPRODUCTS.COM

REFUNDS ARE PROCESSED (3-5) BUSINESS DAYS AFTER AN ITEM HAS BEEN RECEIVED BY OUR WAREHOUSE. THE REFUND SHOULD APPEAR IN YOUR ACCOUNT WITHIN FIVE BUSINESS DAYS AFTER THE REFUND HAS BEEN PROCESSED.

IF YOU STILL HAVE QUESTIONS REGARDING A REFUND, PLEASE CONTACT CONSUMER SERVICES FOR ASSISTANCE.


EXCHANGES (IF APPLICABLE)
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED IN SHIPMENT.  IF YOU NEED TO EXCHANGE SUCH A PRODUCT FOR THE SAME ITEM, PLEASE CONTACT CUSTOMER SUPPORT AT SUPPORT@SEASIDEBEAUTYPRODUCTS.COM


WARRANTY
SEASIDE BEAUTY PRODUCTS WARRANTIES VARY BY PRODUCT. THE SEASIDE BEAUTY PRODUCTS WARRANTY CARD IS ENCLOSED IN THE PRODUCT BOX. UNDER THE LIMITED WARRANTY, IT WILL TELL YOU HOW LONG THE PRODUCT IS WARRANTED FOR AND PROVIDES YOU INFORMATION ON WHAT TO DO IF THE PRODUCT BECOMES DEFECTIVE.

FOR FURTHER ASSISTANCE AND WARRANTY INFORMATION, PLEASE CONTACT SEASIDE BEAUTY PRODUCTS CONSUMER SERVICES. CONSUMER SERVICES WILL NEED YOUR SEASIDE BEAUTY PRODUCTS PRODUCT MODEL NUMBER TO PROVIDE YOU THE SPECIFIC WARRANTY DETAILS THAT COVERS THE PRODUCT YOU PURCHASED.